WorldPay Customer Management System
The WorldPay Customer Management System is included with all WorldPay Internet Merchant Accounts and allows you to manage all aspects of your WorldPay account.
WorldPay Customer Management System Features
The WorldPay Customer Management System allows you to:
- view transactions over specified date ranges
- view transaction and customer details for any individual transaction
- process full or partial refunds if required
- customise payment pages to match your website
- customise payment page languages
- customise transaction confirmation emails
- automatically reject transactions from specified email addresses or IP addresses (using the WorldAlert Configurator)
- and more.
The Customer Management System is available 24 hours a day, 7 days a week, and is updated in real time. All transactions through your Internet Merchant Account, whether from your website or through the
Virtual Terminal will be listed in the Customer Management System.
Transaction statements can be viewed online or downloaded as CSV files, or can be automatically emailed to you at regular intervals. Transaction statements are fully configurable to suit your needs.
The Customer Management System is available and live as soon as you have completed your application for your Internet Merchant Account. You can begin configuring and customising your account and testing web transactions without delay.
